Frequently
Asked
Questions
Training And Learning Centre (TLC)
FAQs for
corporate
courses
FAQs for adult
(individuals)
courses
FAQs for young
learner
courses
Corporate
1. Why are there no prices on the website?
We have to understand your particular need before we can quote a price. If the training, for example, is for 25 people and the duration is 3 days, the price will be very different from 7 people for one day.
2. I can't see any dates on the website. How do we know when the next course is?
We always try to accommodate your scheduling needs, despite being a small team. Before we meet to discuss your needs, it is a good idea for you to consider a few options for when you would ideally like any training to happen.
3. The website says, “communication skills: 12-18 hours”. So, is it 12 hours or 18 hours?
For areas such as communication skills there is simply so much variety of need. If you want to be very accurate and fluent, it will take longer. All dates, for all training solutions, are an approximation. In every case, we talk through your needs and advise you accordingly.
4. How can we benefit most from this training? What can we realistically achieve in 2 days?
Two days of training intensively equates to 12 contact hours overall. For many training solutions, spreading this 12 hours out over a month or more will allow all participants to not only listen and learn but apply any learning in their actual workplace and discuss the experience back in the training room with others. This iterative approach is well-evidenced as making greater impact. In a nutshell, little and often can beat intensive.
5 .How does this “little and often learning” happen then?
We work with clients to find a schedule that is optimal. Many clients will study with us over breakfast or lunch once or twice a week. Training sessions take place between 8.30am and 9.15 pm, subject to closures for prayers.
6. Our staff cannot come weekly for months on end. We only have a 2-day window this month. Can we still benefit from this learning?
Yes, of course. In order to maximise your impact, we may ask participants to complete some learning tasks pre-course so they are ready to contribute fully on the training day itself. Whatever your availability, you can be assured of the very best quality.
7. Is there any evaluation or assessment for this training?
Short question, long answer! Measuring impact from any training is the single-most difficult metric to provide. In order to provide reliable test data, we need to provide both an initial benchmarking test and a final assessment that is comparable. This affects your training in a number of ways. Firstly, it eats into your training time. Secondly, in order to do well on the final assessment, we also need to guide you on passing the assessment well. For some training products, for example language-based solutions, this is simple. For others, such as confidence in presenting, an objective measurement is often elusive.
8. Ok...so if CfBT cannot provide a quantitative assessment, how can we know the training will make any difference?
To counter this difficulty, we do two things. The first is to make use of a range of qualitative assessments, asking participants, for example, to rate confidence before and after. Secondly, we make good use of learning accountability partners (LAPs).
9. An LAP? What’s that?
All too often, your staff go on training programmes and then return to their workplace sharing just the bare minimum of information with the people who paid for this training. When commissioning a training company, you will want to know far more than just ‘I had a good time…it was really fun…I liked the trainers etc.’ At CfBT, we make sure line managers know what their staff are learning, what they do well, what they struggle with, and more importantly, what help they want back at the workplace to apply the learning. In short, we share training experiences, on an ongoing basis, with LAPs so that they can have meaningful conversations and help those they manage to achieve real growth.
10. We only have 3 people for this programme. Is there a minimum number?
Yes and no. The ideal size of most training groups is around 8-15. In reality, companies will often want to send more or fewer than this number. For very small cohorts, we will try and group your staff with another company in a similar position. For larger cohorts, we may ask you to split participants into two or more groups. This isn’t a science and each case is different. We will discuss this with you when we meet to talk through your needs and offer our best advice.
Adults (Individuals)
1. I can see from the website you offer English courses in IELTS preparation and E365. I work all day, so how can I join these programmes?
In most cases, we run these courses in the evenings. CfBT runs adult classes Monday -Thursday from 7.15-9.15pm. The other students will be working Bruneians just like you. The classes are fun, interactive and, in the case of IELTS, evidenced as making a greater impact on your result than preparing alone.
2. I can’t see any prices? How much are these courses?
(Correct, May 2023) After discount, for full payment, E365 costs $288. With the course lasting 20 hours, this works out at $14.40 per hour, including all resources and certification. The IELTS programme is much more intensive and involves a considerable amount of work from participants and teacher alike. This cost, after discount, is $378 for 28 hours, which works out at $13.50 per hour.
3. I would like to prepare for my IELTS test but the test is in 3 weeks so I cannot attend the full course? Can I still attend?
Yes. You will pay a pro-rated sum based on the full price of $420. For example, if you come to 4 lessons (8 hours), you will pay $60 (May 2023).
4. Who will be teaching me? Will they be a ‘native speaker’?
At CfBT, we employ people based on their teaching ability, qualifications, and experience rather than any passport. All of our teachers are native, or near-native speakers and they come from Europe, Australasia or Brunei. All are highly qualified (MA level) often with a additional specialism.
5. I don’t know my level. Which course is right for me?
We make a free assessment of every student before a course. This helps us place you in the right class with students of a similar level. It also enables us to advise you on anticipated progress based on evidence not guesswork.
6. I am already used to writing emails and reading in English but I find talking in English and watching films/TV a real challenge. Can your course help me?
Yes. In fact, this is our strength, and what makes CfBT different from other providers. Our highly qualified and experienced teachers place a large emphasis on getting you confident to speak and listen. We will help you to develop your pronunciation and listening abilities as this is often how others will judge your language ability, for example at an interview.
7. I see you offer training in lots of other areas for companies. Can I take one of these courses?
Yes, from time to time, we will run these courses open for the public, and for companies with small numbers of employees. As long as we can reach a minimum cohort size of 6, we will run a programme.
Young Learners
1.Why should I bring my child to CfBT?
Put simply, we offer your child the very best learning experience. Unlike many other providers, we teach your child to be confident at using English, rather than make your child memorise chunks of language or tricks in order to pass a test. In fact, this is our strength, and what makes CfBT different from the others. Our highly qualified and experienced teachers place a large emphasis on developing your child’s confidence to speak and listen. We will help them to develop better pronunciation and listening abilities as this is often how others will judge them in the future.
2. Who will be teaching my child? Will they be a ‘native speaker’?
At CfBT, we employ people based on their teaching ability, qualifications, and experience rather than any passport. All of our teachers are native, or near-native speakers and they come from Europe, Australasia or Brunei. All are highly qualified (MA level) often with a additional specialism.
3. What classes do you offer? Do you have classes for all ages?
We offer classes for all children above 5 years old. Pre-literate children (normally aged 5-7) will attend our Young Learner Foundation class. For children (aged 6-11) who can already read and write, children are grouped by ability rather than age. This ensures all children are challenged to do their very best. CfBT runs classes every Friday morning following the Cambridge English for Young Learners programme. For older students (11-16) wanting support for PSR, SPE, O’ level or IGCSE, we run classes in the evenings. As with all our classes, our focus is on developing the skills needed to do well rather than simply to pass a test.
4. Do you offer courses in any other subjects, e.g. Mathematics?
Yes, we do. We run Mathletics classes every Friday morning, straight after the English class. This means you can drop your child off at 8.30 and not need to collect them until 11.30 knowing your child is safe, having fun and learning for 3 whole hours.
5. I hear CfBT are expensive. How much are courses?
It might surprise you to learn that CfBT prices are actually very competitive. Our Young Learner courses are $199 per term. Depending on the number of weeks, this works out at around $13.50 per 90-minute lesson. Mathletics costs even less, at just $140 per term. Exam preparation classes are slightly more expensive. PSR/SPE focussed classes are priced at $238.50 after discount. O’ level costs $280 (May 2023).
6. How long do you recommend my child studies for?
Great question! Learning languages takes years not months. Many of our parents have been bringing their children to CfBT for years. We see children develop from beginner through to university and provide you with all the information you need to support this development. Throughout the school year you can expect to meet your child’s teacher formally twice (and informally as often as you wish!). You can also expect to see your child participate in a whole school event twice a year (for example, delivering a presentation, performing in a short play or reading a poem or even starring in a home-made film. Finally, your child’s learning will be formatively assessed each term and summatively tested, after they have completed a whole academic year. If they have made the expected progress, they will move up to the next level.